30 s
First response
The agent replies the moment the message lands, any time of day.
All your channels, one inbox.
AI agents answer prices, stock, and shipping from your business data. If the customer switches channels, the conversation continues.
What you get
More time for what moves your business.
The conversation keeps going. Repetitive tasks stop taking up your whole day.
Less routine. More business.
4 h
Back in your day
The time that went into repeating prices, stock, and hours, back in the business.
Your day, with room for more
Prices & stock
Shipping questions
Business hours
This time is yours again.
Agents take care of the repetitive work.
20+
Chats at once
Twenty people asking at the same time get an answer at the same time.
24/7
Always covered
At 3 a.m. what answers is the after-hours notice, not the silence.
3
Channels, one inbox
WhatsApp, Instagram, and Messenger land in the same place and the thread continues.
Control
AI writes. You decide if it sends.
How it works
From connecting your channels to getting your day back.
Three steps to get your agents working alongside you. Explore each one.
conext / 01
WhatsAppConnectedInstagramConnected
MessengerConnected
Your channels, connected.
One account. Three ways to stay close.
conext / 02
Your business knowledge
Denim jacketProduct catalog
$48,900MTWTFSS9:00 – 18:00
Your way of replyingInstructions and material for your agents
Ready to reply with context
Context changes everything.
Your catalog, your hours, your way of replying.
conext / 03
Your inbox3
N
Nicolás PazStock question
AutomaticL
Laura GómezShipping information
AutomaticM
Martín RíosNeeds your attention
PendingWhat matters, in view.
Every question, in its place.
AI handles it. What needs a person waits for you.
Why the official path
Customer service, through the official door.
Peace of mind starts with how you connect. We use the official Meta API, with your account and data under your control.
Official Meta connection
The Conext path
Explore the integrationYour business. Your number. A direct connection.
We connect your customer service to the official API. Your account stays yours.
01
The official way to automate
Everything goes through the official WhatsApp Business API, the path Meta enables for automation. No cloned session, no phone left plugged in in a corner.
02
Several people, one number
Your team and the agents work from the same inbox, each with their own user. Nobody has to borrow the shop phone.
03
Your data is yours
Each business has its conversations kept apart from the rest, and its WhatsApp credentials stored encrypted. If you want to leave, everything is deleted.
No cloned sessions. No dependence on the shop phone.
FAQ
Clarity before you start.
Answers to the things you’re probably wondering about.
Let’s keep talkinghelp center01What is Conext?
Conext is a CRM for small businesses that brings WhatsApp, Instagram, and Messenger messages into one inbox. AI agents send what is safe or leave a draft ready: the last word is still yours. It runs on the official Meta API, not WhatsApp Web or unofficial apps.
02Is Conext only for WhatsApp?
No. The CRM brings WhatsApp, Instagram, and Messenger, if your Page has it, into the same inbox. WhatsApp comes in through the official WhatsApp Business API; Instagram and Messenger, through the business Facebook Page.
03Do I need a new number?
No. You can use the one you already have, with one catch: a number connected to the API cannot also be in the WhatsApp app on a phone. If you handle it by hand from the phone today and you are not ready to cut that yet, the easy path is to start with a spare number and move the main one when you are comfortable.
04What if the agent does not know something or gets it wrong?
That is what draft mode is for: the agent writes but does not send until you approve. That is the way to start for the first weeks, until you see how it replies to real customers. When it handles a topic well, you turn on auto-send for that agent only and leave the rest waiting.
05Will my customers know an AI is answering?
The message arrives like any other from your business, and the agent replies in the tone you set. On the inside we do log who answered each one, so you can review any thread later.
06What happens to my conversation data?
It is yours and it is not mixed with another business: each customer has their own space in the database. WhatsApp tokens are stored encrypted. We do not sell data or pass it on. The footer has the privacy policy and how to request deletion.
07How much does it cost?
Essential is US$29/month; Growth is US$69; Pro is US$129; and Enterprise starts at US$299. The breakdown is on Pricing. Meta also charges conversations directly to your Meta account, at their rate. We do not add a markup.
Start with your own conversations.
Essential includes one channel, 500 AI conversations per month, and one active agent.